Privacy Policy

1. Introduction

FreeMoney ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you consent to the collection and use of your information as described in this policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

2.1 Personal Information You Provide

When you use our Services, we may collect:

• Phone number (for account verification and login)
• Full name and username
• Date of birth and gender
• Profile picture
• Email address (optional)
• Bank account details (for withdrawals)
• Content you post, including stories, comments, and messages

2.2 Information Collected Automatically

When you access our Services, we automatically collect:

• Device information (type, model, operating system)
• Unique device identifiers
• IP address and general location
• App usage data and interaction patterns
• Game scores and performance data
• Crash reports and diagnostics
• Push notification tokens

2.3 Information from Third Parties

We may receive information from:

• Analytics providers
• Payment processors
• Marketing partners
• Social media platforms (if you choose to link accounts)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Create and manage your account
• Process game entries and determine winners
• Process withdrawals and payments
• Send you notifications about your account and activities
• Provide customer support
• Personalize your experience and content recommendations
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Analyze usage patterns to improve our Services
• Send promotional communications (with your consent)

4. Sharing of Information

We may share your information in the following circumstances:

4.1 With Service Providers

We share information with third-party vendors who perform services on our behalf, such as:

• Cloud hosting and data storage
• Payment processing
• Analytics and crash reporting
• Push notification services
• Customer support tools

4.2 With Other Users

When you post content or interact on our platform, other users may see your:

• Username and profile picture
• Posts, stories, and comments
• Game achievements and leaderboard rankings

4.3 For Legal Reasons

We may disclose information when required by law or to:

• Comply with legal processes
• Respond to lawful requests from public authorities
• Protect our rights, privacy, safety, or property
• Investigate potential violations of our Terms

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• 256-bit SSL encryption for data in transit
• Encrypted storage for sensitive data
• Regular security assessments and audits
• Access controls and authentication
• Secure development practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as:

• Your account is active
• Necessary to provide our Services
• Required by law or for legal purposes
• Needed to resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

7. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Withdraw consent: Revoke previously given consents

To exercise these rights, please contact us at privacy@freemoney.ng or use the settings in the App.

8. Account Deletion

You can request to delete your account at any time through:

• The App settings (Profile → Settings → Delete Account)
• Our website at freemoney.ng/delete-account
• Contacting our support team

Upon deletion request, your account will be deactivated immediately and permanently deleted within 30 days. Any pending withdrawals will be processed before deletion.

9. Children's Privacy

Our Services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last updated" date
• Sending a notification through the App

Your continued use of the Services after any changes indicates your acceptance of the updated Privacy Policy.

13. NDPR Compliance

We comply with the Nigeria Data Protection Regulation (NDPR) and are committed to:

• Processing data lawfully, fairly, and transparently
• Collecting data for specified, legitimate purposes
• Ensuring data accuracy and keeping it up to date
• Implementing appropriate security measures
• Respecting data subject rights

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days.